Routine Maintenance

Why Routine Maintenance Matters

Short-term rentals face significantly more wear and tear than traditional long-term lets. With new guests every few days, small issues quickly become costly problems — and negative reviews. A preventive maintenance program protects your property value and keeps your guest ratings consistently high.

Vi Home’s maintenance service is designed specifically for Rome’s short-term rental market. We understand the unique challenges: century-old plumbing, humidity-sensitive walls, Italian electrical systems, and the constant turnover that demands rapid response times.

What We Cover

• Monthly property inspections — We check every detail between guest stays: walls, floors, plumbing, appliances, furniture, linens, and exterior spaces. Issues are documented with photos and resolved before they affect guests.
• Plumbing & electrical — Licensed Roman technicians on call for everything from dripping faucets to boiler failures. We maintain relationships with trusted professionals across the city.
• Appliance maintenance — Regular servicing of AC units, water heaters, washing machines, dishwashers, and kitchen equipment. Seasonal AC checks before summer are included.
• Locksmith & access management — Key management, smart lock installation and programming, guest code generation, and emergency lockout response.
• Painting & cosmetic touch-ups — Scuff marks, wall damage, and general wear are addressed promptly. We schedule full repaints on a rotation to keep your property looking fresh.
• 24/7 emergency line — Guests and owners can reach our emergency team around the clock. Response within 1 hour for critical issues (flooding, heating failure, lockouts).
• Pest control — Preventive treatments and responsive pest management, essential in Rome’s historic buildings.
• Outdoor spaces — Terrace, balcony, and garden maintenance for properties with exterior spaces.

How It Works

Step 1: Property Assessment. We visit your property, document its current condition, and create a customized maintenance plan based on the property’s age, systems, and rental intensity.

Step 2: Scheduled Maintenance. Monthly inspections and seasonal servicing are scheduled around your booking calendar, ensuring zero guest disruption.

Step 3: Rapid Response. When unexpected issues arise, our team dispatches within hours — not days. Every repair is logged in your owner portal with photos and invoices.

Included in Property Management

Routine maintenance is included in all Vi Home property management plans at no extra charge. Emergency repairs and major works are quoted transparently — you approve every expense before we proceed.