Guest Services

Everything You Need for a Perfect Stay

From airport transfers to private chefs, we handle every detail so you can focus on enjoying Rome.

6Services Available
24hAdvance Booking
100%Personalized
5★Guest Rated

NCC Transfer Service

Skip the taxi queues and start your Roman holiday in comfort. Our NCC (Noleggio Con Conducente) service provides private transfers with licensed, professional drivers in premium vehicles.

Most requested: Fiumicino Airport → Apartment with meet & greet at arrivals

  • Airport transfers — Fiumicino (FCO) and Ciampino (CIA) with meet & greet
  • Train station service — Roma Termini, Tiburtina, and Trastevere stations
  • City rides — Point-to-point transfers anywhere in Rome
  • Day trips — Tivoli, Castelli Romani, Orvieto, and more
  • Fixed prices — No surprises, no meters, agreed in advance
  • Child seats — Available on request at no extra charge

City Tour

Rome is a city of layers — 2,700 years of history woven into living streets. Our guided tours go beyond the guidebook with licensed local guides who bring history to life.

Guest favorite: Night walk through Rome under the stars, ending with a rooftop aperitivo

  • Classic Rome — Colosseum, Roman Forum, Trevi Fountain, Pantheon, Spanish Steps
  • Vatican & St. Peter’s — Skip-the-line access, Sistine Chapel, Vatican Museums
  • Trastevere & Jewish Ghetto — Rome’s most charming neighborhoods on foot
  • Food tour — Roman street food, market visits, wine bars, hidden trattorias
  • Night walk — Rome under the stars with rooftop aperitivo
  • Custom itinerary — Tell us your interests and we’ll design a personalized experience

Private Chef

A professional Italian chef arrives at your apartment with fresh ingredients from the local market. Multi-course dinner, wine pairing, cooking class — all in the comfort of your home.

Experience includes: Fresh pasta making, traditional Roman menu, curated wine pairing, full cleanup

  • Market-fresh ingredients — Sourced that morning from Rome’s best suppliers
  • Authentic Roman menu — Cacio e pepe, carbonara, amatriciana, seasonal specialties
  • Cooking class option — Learn to make fresh pasta, tiramisu, or Roman pizza
  • Wine pairing — Curated selection of Lazio wines
  • Dietary needs — Vegetarian, vegan, gluten-free menus available
  • Full cleanup — The chef handles everything including washing up

Baby Sitter

Certified, English-speaking babysitters available at your apartment — so you can enjoy a romantic dinner in Trastevere or a late-night stroll through Rome worry-free.

  • Certified professionals — Background-checked, experienced with all ages
  • English-speaking — Clear communication with your family
  • Flexible hours — Daytime, evening, or full-day care
  • In-apartment service — The babysitter comes to you
  • Activities provided — Games, crafts, age-appropriate entertainment
  • First aid certified — Safety is our top priority

Delivery & Shopping

Arrive to a fully stocked kitchen. We handle grocery shopping, restaurant deliveries, and personal errands — so your holiday starts the moment you walk through the door.

  • Welcome grocery pack — Essentials waiting when you arrive
  • Custom shopping list — Send us your list and we’ll handle it
  • Restaurant delivery — Food from Rome’s best restaurants
  • Personal errands — Pharmacy, laundry, any other requests
  • Special dietary needs — Organic, gluten-free, kosher, halal

Gift Purchasing

Authentic Italian gifts sourced and delivered — artisan crafts, fashion, gourmet specialties. Take home a piece of Rome without the shopping stress.

  • Artisan leather goods — Handcrafted bags, wallets, accessories
  • Italian fashion — Designer items and curated local brands
  • Gourmet food & wine — Olive oil, aged cheeses, truffle products, regional wines
  • Ceramics & crafts — Hand-painted pottery, mosaic art
  • Custom hampers — Curated gift boxes for any occasion

1. Tell Us What You Need

Contact Vania via email, phone, or WhatsApp with your request. We respond within a few hours.

2. We Organize Everything

We coordinate with trusted local partners and confirm all details, timing, and pricing with you.

3. Enjoy Your Experience

Sit back and enjoy. We handle the logistics so you can focus on making memories in Rome.

“The private chef experience was the highlight of our trip. Incredible pasta, wonderful wines, and we didn’t have to lift a finger.”

— Sarah & Mark, London

“Vania arranged everything — airport transfer, grocery delivery, even restaurant recommendations. It felt like having a friend in Rome.”

— The Williams Family, New York

“The city tour guide was exceptional. We saw sides of Rome we never would have found on our own.”

— Emma, Sydney

Ready to Enhance Your Stay?

All services can be booked before or during your stay. Contact us with your request and we’ll arrange everything.